Holly Massage Oil is derived from a cold press process. The oil comes from the branches and leaves of the holly tree and is then de-ionized. A water based Vitamin E (Cyclo-Alocaine) is then added along with Jojoba as a therapeutic moisturizer and to add glide. Non-scented!

Biotone Dual Purpose Massage Creme with arnica and ivy extract. Ingredients: Purified Water, Octyl Palmitate, Almond Oil, Emulsifying Wax NF (vegetable derived), Arnica Extract, Ivy Extract, Aloe Vera Oil , Kukui Nut Oil, Cetyl Alcohol, Tocopherol, Glycerin, Carbomer, TEA, Germal, Iodopropynyl Butylcarbamate, Fragrance.

Biotone Polar Lotion. Active Ingredient: 6% Menthol. Other Ingredients: Water, Glycerin, Emulsifying Wax NF, Aloe Oil, Essential Oil of Wintergreen, Extracts of Rosemary, Lavender , Juniper, Peppermint and Eucalyptus, Sodium Myreth Sulfate, Phenoxethol and Mixed Parabens, Alcohol, Carbomer, TEA, Iron Oxide. Cruelty Free.

I only provide massage to children over the age of 8 years old.

Children under the age of 11 years must be accompanied by a parent or guardian.

All minors require a massage consent form to be signed by a parent or guardian.

I do not provide infant (0-1 years old) massages. I can offer a guided session between you and your infant/child, while demonstrating on a doll.

For prenatal massage, 14 weeks pregnant. For postnatal massage, natural birth 1 week and c-section 4 weeks.

Confirm with your doctor if it is safe to receive a massage.

I clean all surfaces, equipment and linens after every client using a medical grade sanitizer.

In the winter, please be sure to clear pathways and outdoor staircases. My equipment is large and heavy, it will reduce the chance of injuring myself.

Be sure to clear out a space large enough for the massage table and room to work safely.

Please advise me when booking if you would prefer we wear masks during treatment.

If you or someone in your household are feeling unwell or sick please contact me to cancel.

It is important to communicate with me if you are in pain or uncomfortable at any point during our session so we can adjust your treatment.

I love animals! Although to ensure safety, save on time and reduce possible massage equipment damage, I would please ask that pets be kept outside of the massage space if they are prone to excitement.

I can accommodate both but as I do not work with a colleague, I cannot book multiple sessions at the same time. Maximum of 7 hours per day.

At least 15-20 minutes between each client needed to review home care, sanitize surfaces and change sheets. In addition to assessing health history and treatment goals for the next person scheduled.

Yes! Packages cannot be shared or used for group bookings. For details please inquire by email to info@upwindwellness.ca

I do not provide direct billing. Once payment is received, an RMT receipt will be issued via email which can be claimed for reimbursement by your insurance company.

50% of the booked treatment rate will be charged with notice under 24 hours.

I do not.